Gwens Cake Decorating And Etc - Decorating-ect.,Inc- DO NOT DO BUSINESS WITH THEM!!!

Dearborn, Michigan 0 comments
Not resolved

I ordered a 3 pendent light fixture for my pool table on July 23,2007 from Decorating-ect.,Inc. Was told it would take 3-4 weeks for delivery. Never got the product. Was told it would ship in September. It did not. Was told it was back ordered and was told it would ship in October on two different weeks. I did not. Was told it would ship the first or second week of November. It did not ship. I requested a refund and they said they would. It has not showed up either. They don't answer their phones and have only recordings and never return my messages.

I have filed with the State of Missouri Attorney Generals Office and I'm in the process of filing with the State of New Jersey Attorney Generals Office.

I have never received any shipping confirmation nor a refund confirmation.

They are located in Wayne, New Jersey. Their phone numbers are 866-544-4874 and 973-628-1100. The website is www.decorating-ect.com

If anyone has any information or other comments on the business please post it on this site.

DO NOT DO BUSINESS WITH THIS COMPANY!!!!!

Sincerely,

Alan Dodd

Review about: Pool Table Fixture.

Gwens Cake Decorating And Etc - Poor Service at Decorating-etc.com

0 comments
Not resolved

On May 24, 2007, I placed an order for lights at Decorating-etc.com.They told me my lights would arrive within 4-6 weeks.

After 6 weeks, I emailed and asked what the status of my order was. They responded it would be another 2 weeks. After that, still no lights. I emailed again and was told they were very busy and the lights would arrive in another week or two.

Here we are 11 weeks since my order and still no lights. I emailed the company and told them to cancel my order to which I received no reply. Today I contacted my credit card and reported them. Other online companies can deliver the same lights in 2-4 DAYS!

It should not take over 11 weeks to get lights. I would not recommend this company to anyone.

There is no excuse for this.

Review about: Outdoor Lighting.

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